Setting up new users
To ensure that new users are set up, the MIS information needs to be entered correctly and the Firefly Cloud Uploader needs to be running without error.
Provided that the users (whether they're staff, students or parents) are entered correctly into your MIS, they will be picked up automatically by the Cloud Uploader. The vast majority of users are typically managed within the MIS. If individuals cannot be stored in your MIS for whatever reason, you can always create them as internal Firefly users.
For advice on how Firefly needs your data to be entered into your MIS, please see our guidelines on preparing your MIS data.